Privacy policy

Last updated: July 29, 2026

Whereto Design LLC respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how Whereto Design LLC, operating the Whereto® online store (“Whereto,” the “Site,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit whereto.design, use our services, make a purchase, or otherwise communicate with us collectively, the “Services.”

Whereto® is operated by Whereto Design LLC. The Whereto® trademark is owned by Happy Manta, Inc.

For purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, account holders, website visitors, wholesale buyers, or other individuals whose personal information we collect.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, or legal and regulatory requirements.

When we update this Privacy Policy, we will post the revised version on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Personal Information

To provide the Services, we collect personal information from various sources. The information we collect and how we use it depend on how you interact with us.

We may use the personal information we collect to:

Provide and improve the Services
Process payments and fulfill orders
Communicate with you about purchases, accounts, or customer-service requests
Provide marketing and promotional communications where permitted
Detect and prevent fraud, abuse, or unlawful activity
Enforce our Terms of Service and other policies
Comply with legal, tax, accounting, and regulatory obligations
Protect our business, customers, users, and other parties

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or may reasonably be associated with an individual.

The categories and specific types of personal information we collect depend on how you use the Services.

Information We Collect Directly from You

Information you provide directly to us may include:

Contact information, such as your name, mailing address, shipping address, email address, and phone number
Order information, such as products purchased, billing and shipping details, payment confirmation, order history, and delivery information
Account information, such as your username, password, account preferences, and security information
Shopping information, such as products you view, place in your cart, save, purchase, return, or exchange
Wholesale information, such as your company name, retailer information, resale credentials, purchasing history, and business contact details
Customer-support information, including messages, photographs, documents, or other information you submit when requesting assistance
Reviews and other content, including product reviews or other information you voluntarily submit through the Services

Certain features may require you to provide specific information. You may choose not to provide this information, but doing so may prevent you from accessing or using some features of the Services.

Information We Collect Automatically

We may automatically collect information about your interaction with the Services, referred to as “Usage Data.”

We may collect Usage Data through cookies, pixels, web beacons, tags, software development kits, and similar technologies collectively, “Cookies.”

Usage Data may include:

Device type and device identifiers
Browser type and settings
Internet Protocol address
Network and connection information
General location information derived from your IP address
Pages, products, and links you view
Dates, times, and duration of visits
Shopping-cart and checkout activity
Referring websites or advertisements
Your interaction with emails, advertisements, and Site features

Information We Receive from Third Parties

We may obtain personal information from third parties that provide services to us or collect information on our behalf, including:

Shopify and other ecommerce technology providers
Payment processors, including PayPal and other available payment providers
Banks and financial-service providers
Fulfillment warehouses, printers, and production partners
Shipping carriers and delivery providers
Customer-support and communication providers
Analytics, advertising, and marketing providers
Fraud-prevention, identity-verification, and security providers
Social-media platforms and integrations
Wholesale platforms and business partners, when applicable

Payment processors collect and process payment information to complete transactions. Their processing of your information is governed by their respective privacy policies and terms.

When you visit the Site, open or interact with our emails, or engage with advertisements or other Services, we and third parties working with us may collect information through Cookies and similar technologies.

Information obtained from third parties will be handled in accordance with this Privacy Policy. However, we are not responsible for the accuracy of information provided by third parties or for their independent privacy, security, or data-processing practices.

How We Use Personal Information

Providing Products and Services

We may use personal information to:

Process and confirm orders
Process payments
Arrange production, fulfillment, shipping, and delivery
Provide order confirmations and tracking information
Maintain and manage customer accounts
Process authorized returns, replacements, refunds, or other resolutions
Respond to customer-service inquiries
Enable product reviews and other Site features
Administer wholesale inquiries and retailer relationships

Marketing and Advertising

Where permitted by law, we may use personal information to:

Send promotional emails, text messages, or other marketing communications
Recommend products or services
Personalize content and advertising
Measure the effectiveness of campaigns
Display advertisements on our Site or on third-party websites and platforms

You may unsubscribe from promotional emails by using the unsubscribe link included in those communications.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to suspected fraudulent, illegal, unauthorized, harmful, or malicious activity.

You are responsible for keeping your account credentials secure. Do not share your password or account-access information with others. Contact us promptly if you believe your account or personal information has been compromised.

Communicating With You

We may use personal information to:

Respond to questions and customer-service requests
Send transactional and account-related notices
Communicate about purchases, shipping, returns, replacements, or refunds
Provide updates regarding our Services
Maintain and improve our business relationship with you

Cookies and Similar Technologies

Like many websites, we use Cookies and similar technologies to operate and improve the Site and Services.

Cookies may be used to:

Remember your actions and preferences
Maintain your shopping cart and checkout session
Enable account and Site functionality
Understand how visitors use the Site
Measure performance and traffic
Detect fraud and improve security
Support marketing, personalization, and advertising where permitted

Shopify and other service providers may also use Cookies and similar technologies in connection with the operation, analytics, security, personalization, and advertising features of the Site.

For information about Cookies used in connection with Shopify services, please review Shopify’s Cookie Policy.

Most browsers accept Cookies automatically. You may adjust your browser settings to remove or reject Cookies. You may also manage available privacy choices through our cookie banner or privacy-preference tools.

Blocking or removing Cookies may affect Site functionality, and certain features may not operate correctly or remain available.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary for legitimate business purposes, including:

To vendors, contractors, and service providers that perform services on our behalf, such as payment processing, ecommerce hosting, information technology, analytics, customer support, cloud storage, production, fulfillment, and shipping
To business and marketing partners that help provide, promote, analyze, or improve the Services
To shipping carriers, fulfillment partners, and production partners to manufacture, package, ship, and deliver products
When you direct us, request the disclosure, or consent to it
In connection with social-media widgets, login integrations, payment options, or other third-party features you choose to use
To related businesses, professional advisers, accountants, insurers, auditors, or legal representatives where reasonably necessary
In connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other business transaction
To comply with legal obligations, court orders, subpoenas, warrants, tax requirements, or governmental requests
To enforce our Terms of Service, policies, and agreements
To protect the rights, property, security, and safety of Whereto Design LLC, our customers, users, business partners, and other parties

We do not disclose personal information to third parties except as described in this Privacy Policy, as directed by you, or as otherwise permitted or required by law.

User-Generated Content

The Services may allow you to submit product reviews, photographs, comments, or other user-generated content.

Content submitted to public areas of the Services may be publicly visible and accessible by other users. We cannot control how third parties may view, copy, store, distribute, or otherwise use information you choose to make publicly available.

Do not include sensitive, confidential, or personal information in public reviews or other publicly visible content.

We are not responsible for the privacy or security of information you voluntarily make public or for the use or misuse of that information by third parties.

Third-Party Websites and Links

The Site may contain links to websites, platforms, applications, or services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, content, or practices of third-party websites or services. Before providing personal information to a third party, review its privacy policy, security practices, and terms.

The inclusion of a third-party link does not necessarily constitute our endorsement of that third party or its products, services, content, owners, or operators.

Information you post on public or semi-public third-party platforms, including social-media platforms, may be visible to other users and may be used by those platforms or other parties according to their respective policies.

Children’s Personal Information

The Services are not intended for use by children, and we do not knowingly collect personal information directly from children.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete the information.

We do not knowingly sell or share, as those terms may be defined under applicable law, the personal information of individuals under 16 years of age.

Security of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security measure, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

Do not send highly sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Maintain and manage customer accounts
Provide the Services
Complete and document transactions
Maintain tax, accounting, and business records
Resolve disputes
Prevent fraud
Enforce agreements and policies
Meet legal and regulatory obligations

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information:

Right to access or know: You may request access to personal information we maintain about you and information about how it is used or disclosed.
Right to deletion: You may request deletion of certain personal information, subject to applicable exceptions.
Right to correction: You may request correction of inaccurate personal information.
Right to portability: You may request a copy of certain personal information in a portable format or request that it be transferred where required by law.
Right to restrict processing: You may request that we stop or limit certain processing of your personal information.
Right to withdraw consent: Where processing is based on consent, you may withdraw that consent.
Right to appeal: Where applicable, you may appeal a decision regarding your privacy request.
Right to opt out: Depending on applicable law, you may have the right to opt out of certain targeted advertising, sharing, or sale of personal information.
Communication preferences: You may unsubscribe from promotional emails by using the unsubscribe option in the message.

These rights are not absolute and may apply only in certain circumstances. We may deny or limit a request when permitted by law.

You may submit a privacy request through the privacy options available on the Site or by contacting us using the information below.

We may need to verify your identity before processing a request. Verification may require information such as your email address, order details, account information, or other information reasonably necessary to confirm your identity.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof of the agent’s authority and may also ask you to verify your identity directly.

We will not discriminate against you for exercising applicable privacy rights.

Complaints

We will review and respond to complaints as required by applicable law.

Depending on where you reside, you may also have the right to appeal our response or submit a complaint to a local privacy or data-protection authority.

International Users and Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you reside, including the United States.

Our employees, contractors, service providers, fulfillment partners, and business partners may process information in different jurisdictions.

Where required, international transfers may be supported by recognized legal mechanisms, including contractual protections or adequacy decisions.

Contact Us

For questions about this Privacy Policy, our privacy practices, or requests concerning your personal information, contact:

Whereto Design LLC
Operating the Whereto® online store
Email: contact@whereto.design
Business mailing address:
3839 McKinney Avenue
Suite 155 PMB 2426
Dallas, TX 75204
United States

Please do not send merchandise returns to this mailing address unless Whereto Design LLC has provided prior written authorization and return instructions.